Shipping Information

Since launching Hank & Hera, we’ve absorbed multiple delivery cost increases from Australia Post, our primary shipping partner, to maintain our flat-rate shipping for customers.

However, from Monday, June 16th, our flat-rate shipping for Australian-based customers will increase slightly to $12.95. This adjustment is a direct result of updated pricing from Australia Post, and we’re no longer able to absorb these rising costs.

This change ensures we can continue to pack and dispatch every order with the care and efficiency you expect from us. Thank you for supporting a small, independent business.

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Australian Shipping Options:

We utilise Australian Post or Sendle for prompt and reliable deliveries.

Shipping within Australia is available at a flat rate of $12.95, with free shipping on orders over $400.

 

International Shipping:

For our international customers, we use DHL for fast and efficient shipping.

Shipping to New Zealand is available at a flat rate of $30, with free shipping on orders over $600.

Shipping to the United States, the United Kingdom, and Worldwide, where available, is charged at a flat rate of $60, with free shipping on orders over $850.

 

Shipping Timeframes and Notes:

As soon as we receive your order, we aim to process it and ship it to you within two working days. 

Estimated delivery time within Australia is approximately 2-5 business days. Delivery times to rural postcodes and international destinations may take up to 10 working days or more.

All prices mentioned are in Australian dollars.